Are you dreaming of an unforgettable all-inclusive Caribbean vacation? Look no further than Club Sandals at Sandals Resorts. If you’re seeking an elevated level of service, exclusive amenities, and exceptional experiences, Club Sandals is the perfect choice. In this comprehensive guide, we’ll explore everything you need to know about Club Sandals, including its tiers, services, and perks. So, let’s dive in and discover the ultimate vacation experience that awaits you.

Club Sandals: Elevating Your Resort Experience

Club Sandals redefines the concept of genuine hospitality, offering a range of privileges and services that make your vacation truly extraordinary. There are three tiers within Club Sandals: Luxury Included, Club Level, and Butler Level. Each tier offers unique benefits and amenities, allowing you to tailor your vacation to your preferences and desires.

Luxury Included: The Foundation of Club Sandals

The Luxury Included tier is the foundation of Club Sandals, encompassing all the amenities you would expect from a Sandals Resort. With this tier, you can enjoy luxurious and unique suites, unlimited 5-star global gourmet dining at up to 16 restaurants per resort, exclusive Robert Mondavi Twin Oaks® Wines, and unlimited premium spirits. Additionally, you have access to a wide range of activities and services, including PADI certified scuba diving, unlimited water sports, state-of-the-art fitness centers, and complimentary green fees for golf.

While the Luxury Included tier provides an exceptional vacation experience, certain additional features are available in the higher tiers. For instance, in-room bars and room service are exclusive to the Club Level and Butler Level tiers.

Club Level: Enhancing Your Stay

If you’re looking to elevate your vacation experience, the Club Level tier is the ideal choice. In addition to all the perks offered in the Luxury Included tier, Club Level provides extra services to make your stay even more memorable. Upon arrival, you’ll be greeted by a Club Sandals Concierge who will assist you with planning your vacation experience and booking reservations for dining, spa treatments, tours, and private dinners. Throughout your stay, you’ll have daily contact with the concierge, ensuring that all your needs are met. Club Level guests also enjoy personalized resort orientations and the convenience of an all-day room service from 07:00 AM to 10:00 PM.

To enhance your comfort and convenience, Club Level offers additional amenities such as robes in all rooms, an in-room bar refreshed daily with a variety of beverages, a specially made Club Sandals room key, and a culinary treat for late arrivals. You’ll also have access to free Wi-Fi in all rooms and public areas, allowing you to stay connected throughout your stay.

One of the highlights of Club Level is the exclusive access to the Club Sandals Lounge. This 24-hour lounge provides a serene and luxurious space where you can relax and indulge in various amenities. Enjoy a selection of board games, books, and novels, or savor a cup of freshly ground coffee from the tea and coffee station. The lounge also offers a wide range of beverages, including alcoholic drinks, sparkling wine, juices, soft drinks, and water. You can stay updated with the latest news by browsing through newspapers like the New York Times and British Today. Throughout the day, you can treat yourself to snacks, pastries, and assorted island treats. Don’t forget to try the signature Club Sandals drink, specially crafted to enhance your lounge experience.

Butler Level: The Epitome of Luxury and Personalized Service

For the most discerning travelers seeking an unparalleled level of luxury and personalized service, the Butler Level tier is the ultimate choice. With a personal butler assigned to you throughout your stay, every aspect of your vacation will be seamlessly taken care of. From the moment you arrive, your butler will greet you with lemongrass-scented hand towels and welcome cocktails and culinary treats. They will escort you to your suite, handle your luggage, and ensure a smooth and private check-in process.

Throughout your stay, your butler will go above and beyond to cater to your needs and preferences. They will assist you in booking dinner reservations, tours, activities, and spa treatments. You’ll be served your favorite drinks while lounging on the beach or by the pool, and your butler will even arrange lunch for you in these idyllic settings. They will work closely with housekeeping to ensure your suite is impeccably serviced, prioritize your room service orders, and arrange preferential seating in the restaurant of your choice for dinner. Your butler will anticipate your needs and ensure that every detail is taken care of, from arranging romantic dinners for two to cleaning your shoes for dinner. They will even tend to your wardrobe and take care of your laundry needs.

As you prepare to depart, your butler will arrange your transportation back to the airport and provide you with all the necessary information for check-out. They will assist you in folding your clothes for packing and retain all your preferences for future visits. When it’s time to bid farewell, your butler will ensure your bags are brought up to the departure area, escort you to the Club/Butler Lounge, and process your check-out paperwork. Finally, they will accompany you to your transportation and bid you a fond farewell, leaving you with cherished memories of a truly unforgettable vacation.

Arrival: A Warm Welcome Awaits

As soon as you arrive at the resort, you will be greeted with a level of hospitality that sets Club Sandals apart. Upon arrival, you will be met by a Club Sandals Concierge who will guide you through the entire check-in process. To ensure your comfort, you will be provided with cold or warm towels and a refreshing welcome cocktail.

One of the unique privileges of being a Club Sandals guest is the private check-in at the exclusive Club Sandals Lounge. This stylish and comfortable lounge is designed to create a sense of relaxation and tranquility from the moment you arrive. As you settle in, you will be personally escorted to your room by your dedicated Club Sandals Concierge, who will provide an in-room orientation to familiarize you with the resort’s amenities and services.

To help you make the most of your stay, the Club Sandals Concierge is at your service throughout your vacation. They will assist you with planning your activities, booking reservations for dining, spa treatments, tours, and even private dinners. Their personalized attention ensures that every aspect of your stay is tailored to your preferences, allowing you to relax and enjoy your time at the resort.

Unparalleled Services and Amenities

Club Sandals goes above and beyond to provide an unparalleled level of service and amenities that truly redefine luxury. Here are some of the exceptional services and amenities included in your Club Sandals experience:

In-Room Comfort and Convenience

In each elegantly appointed room, you will find a range of amenities designed to make your stay as comfortable as possible. Plush robes await you, providing a touch of luxury and relaxation. The in-room bar is stocked daily with a selection of sodas, juices, water, Robert Mondavi Twin Oaks® wine, local beer, and a variety of spirits. You will also receive a specially made Club Sandals room key, adding an exclusive touch to your experience.

For those arriving late, a culinary treat will be waiting in your room, ensuring that you can indulge in a delicious meal without any hassle. Free Wi-Fi is available in all rooms and public areas, allowing you to stay connected throughout your stay. The best part? There are no restrictions on the number of devices you can connect, so you can share your vacation memories with friends and family effortlessly.

Club Sandals Lounge: A Haven of Luxury

The Club Sandals Lounge is the heart of the concierge experience, offering a haven of luxury and relaxation. With 24-hour access, you can unwind at any time of the day or night. The lounge is staffed from 8:00 a.m. to 10:00 p.m., ensuring that you have dedicated assistance whenever you need it.

Inside the lounge, you will find a high-definition flat-screen TV for your entertainment, along with a selection of board games, books, and novels to keep you occupied. A tea and coffee station, featuring assorted teas and freshly ground coffee, including the famous Jamaican Blue Mountain Blend Coffee, is available for your enjoyment. If you’re a coffee lover, you’ll be delighted to discover the coffee machine serving espressos and cappuccinos.

To keep you informed and connected, iPads are provided, displaying menus, a martini menu, weekly activities, and the manager’s wine list. If you’re in the mood for some light reading, the lounge boasts a library of local books, allowing you to immerse yourself in the rich culture and history of the destination. The lounge is air-conditioned, ensuring your comfort even on the hottest days.

The Club Sandals Lounge also offers a range of complimentary beverages, including alcoholic beverages, sparkling wine, juice, soda, and water. Throughout the day, you can indulge in all-day snacks and pastries, such as Danish, croissants, muffins, coconut, sugar, and chocolate cookies. For a taste of the island, you can savor assorted treats like Rumball, coconut drops, and coconut macaroons. Fresh apples, sandwiches, wraps, and the signature Club Sandals drink are also available, ensuring that you never go hungry during your stay.

Personalized Services for a Seamless Experience

Club Sandals goes the extra mile to ensure that every aspect of your stay is taken care of. Their personalized services are designed to make your vacation seamless and stress-free. Here are some additional services provided by Club Sandals:

  1. Bag Service: Club Sandals ensures that your bags are brought up to the departure area, saving you the hassle of lugging them around yourself.
  2. Special Occasion Recognition: Whether it’s your birthday, anniversary, or any other special occasion, Club Sandals will make sure it’s celebrated in style. They go out of their way to make you feel special and create lasting memories.
  3. Island Routes Club Sandals Tours: If you’re looking to explore the destination and embark on exciting adventures, Club Sandals offers a range of tours and excursions at an additional cost. From snorkeling trips to cocktail parties, wine tastings, and martini evenings, there’s something for everyone.

Room Categories: Luxurious Retreats Tailored to Your Needs

Club Sandals offers a range of room categories to suit every preference and budget. Each room is meticulously designed to provide the utmost comfort and luxury, ensuring a truly indulgent experience. Here’s a comparison of the amenities offered in different room categories:

Room Amenities Free in-room Wifi Tranquility Blissful Beds™ In-room safe In-room coffeemaker Plush robes Bed Slippers Free to use in-room mini-bar
Room Category 1 Yes Yes Yes Yes Yes Water
Room Category 2 Yes Yes Yes Yes Yes Water, Juices, Sodas
Room Category 3 Yes Yes Yes Yes Yes Yes Water, Juices, Sodas, Local beer, Robert Mondavi wines

The room categories at Club Sandals provide a range of amenities to ensure your comfort and convenience. All rooms offer free in-room Wi-Fi, allowing you to stay connected throughout your stay. The Tranquility Blissful Beds™ guarantee a restful night’s sleep, ensuring that you wake up refreshed and ready to make the most of your day. In-room safes are provided to keep your valuables secure, giving you peace of mind during your stay. Each room also features a coffeemaker, so you can enjoy a fresh cup of coffee or tea whenever you desire.

For an added touch of luxury, plush robes are provided in all rooms, allowing you to relax in style. Some room categories also include bed slippers, ensuring your feet are pampered throughout your stay.

When it comes to refreshments, each room category offers a different level of mini-bar service. Room Category 1 includes water in the mini-bar, while Room Category 2 offers water, juices, and sodas. Room Category 3 takes the mini-bar experience to the next level, providing a selection of beverages including water, juices, sodas, local beer, and Robert Mondavi wines.

Arrival and Departure: Seamless Transfers and Personalized Services

Club Sandals understands that your journey should be as seamless as your stay. To ensure a stress-free arrival and departure experience, they offer a range of services tailored to your needs. Here’s what you can expect:

Free Airport Transfers

When you book your stay at Club Sandals, you can enjoy complimentary airport transfers. Whether you’re arriving as a shared transfer or prefer the privacy of a private transfer, Club Sandals has you covered. This service ensures that you are greeted upon arrival and whisked away to the resort without any hassle.

Warm Towels and Welcome Treats

As soon as you arrive at the resort, you will be greeted with warm or cold towels, providing a refreshing start to your vacation. A welcome cocktail and treats will also be waiting for you, ensuring that you feel pampered from the moment you step foot in the resort.

Check-In Process: Front Desk, Club Sandals Lounge, or In-Room

The check-in process at Club Sandals is designed to be convenient and personalized. Depending on your room category, you will have different options for check-in locations. Room Category 1 guests will check in at the front desk, while Room Category 2 guests have the privilege of checking in at the exclusive Club Sandals Lounge. For the ultimate convenience, Room Category 3 guests can enjoy the luxury of in-room check-in, allowing you to settle in and relax without any delays.

Personal Resort Orientation

To ensure that you are familiar with all the resort has to offer, Club Sandals provides a personal resort orientation. During this orientation, your dedicated Club Sandals Concierge will guide you through the resort, highlighting the various amenities, dining options, and activities available to you. This personalized service ensures that you can make the most of your stay and indulge in all the experiences that await you.

Additional Services: Unpacking and Clothing Pressing

Club Sandals offers additional services to make your stay even more enjoyable. If you prefer to start your vacation without the hassle of unpacking, simply request the service, and your dedicated Butler will take care of it for you. For those who want to ensure their clothes are wrinkle-free, the Butler service also includes the option to have your first night’s clothes pressed. These additional services add an extra layer of convenience and luxury to your Club Sandals experience.

Staff Services: Going Above and Beyond

At Club Sandals, the dedicated and attentive staff are committed to making your stay memorable. They go above and beyond to ensure that every aspect of your vacation is taken care of. Here are some of the services provided by the staff:

Daily Housekeeping and Evening Turndown Service

Club Sandals believes in providing an immaculate and comfortable environment for their guests. Daily housekeeping ensures that your room is kept clean and tidy throughout your stay. In the evening, the staff will provide an evening turndown service, preparing your room for a restful night’s sleep.

In-Room Dining: A Culinary Delight

At Club Sandals, dining is an experience to be savored. With the all-day in-room dining service, you can enjoy a delicious meal in the comfort of your room at any time between 7:00 a.m. and 10:00 p.m. This service allows you to indulge in your favorite dishes without having to leave the privacy of your room.

Reservation Assistance: Dining, Spa, Golf, and Excursions

Planning your vacation activities is made effortless with the assistance of the Club Sandals staff. Your dedicated Club Sandals Concierge will help you book reservations for dining, spa treatments, golf tees, and excursions. Whether you’re in the mood for a romantic dinner, a rejuvenating spa experience, a round of golf, or an exciting adventure, the staff will ensure that your reservations are made seamlessly.

Personalized Contact: Daily Communication

Throughout your stay, the Club Sandals Concierge will maintain daily contact with you to ensure that your needs are met and that you are enjoying your vacation to the fullest. This personalized communication allows the staff to address any concerns or requests promptly, creating a truly exceptional and tailored experience.

Activities and Experiences: Making Memories

A stay at Club Sandals is not just about relaxation and luxury—it’s also about creating unforgettable memories. The resort offers a range of activities and experiences that cater to every interest and preference. Here are some of the highlights:

Free Snorkeling Trip

Discover the vibrant underwater world with a complimentary snorkeling trip. Explore the crystal-clear waters and observe the colorful marine life up close. Whether you’re a seasoned snorkeler or trying it for the first time, this experience is sure to leave you in awe of the natural beauty that surrounds the resort.

Cocktail Party: Raise a Glass to Paradise

Raise a glass and toast to paradise at the complimentary cocktail party. This social gathering allows you to mingle with fellow guests and enjoy signature cocktails in a lively and relaxed atmosphere. It’s the perfect opportunity to make new friends and create lasting memories.

Wine Tasting: A Journey of Flavors

Indulge in the finer things in life with a complimentary wine tasting experience. Sample a selection of exquisite wines and learn about their origins and flavor profiles. Whether you’re a wine connoisseur or simply appreciate a good glass of wine, this experience is sure to delight your senses.

Martini Evening: Shaken, Not Stirred

For martini enthusiasts, the complimentary martini evening is a must-attend event. Sip on classic and inventive martinis crafted by expert mixologists. Whether you prefer your martini shaken or stirred, this evening promises to be a sophisticated and enjoyable affair.

Is a Sandals Club Level Room Worth It?

Now that we’ve explored the different tiers of Club Sandals, the question arises: is a Sandals club level room worth it? Without a doubt, the answer is a resounding yes. Whether you choose the Luxury Included, Club Level, or Butler Level tier, you’ll enjoy extraordinary privileges and a unique vacation experience that surpasses all expectations.

By opting for a club level room, you gain access to exclusive amenities, personalized service, and a range of additional perks that enhance your comfort, convenience, and enjoyment. From in-room bars and refreshing culinary treats to private resort orientations and all-day room service, each tier offers its own set of features designed to cater to your desires.

Club Sandals at Sandals Resorts is not just a vacation; it’s an experience that leaves a lasting impression. The attention to detail, the exceptional service, and the luxurious amenities combine to create a truly unforgettable getaway. So, whether you’re celebrating a special occasion, seeking a romantic retreat, or simply longing for a well-deserved escape, treat yourself to the indulgence of Club Sandals. Your dream vacation awaits.


Club Sandals at Sandals Resorts offers an unparalleled vacation experience, redefining the concept of hospitality and luxury. With three tiers to choose from, you can tailor your vacation to your preferences and desires. From the foundation of Luxury Included to the enhanced services of Club Level and the epitome of luxury at Butler Level, each tier provides a unique set of benefits and amenities.

Whether you’re seeking relaxation, adventure, or romance, Club Sandals has something for everyone. From luxurious suites and delectable dining options to personalized service and exclusive access to lounges, the experience is designed to exceed your expectations. So, why wait? Indulge yourself in the ultimate vacation experience with Club Sandals at Sandals Resorts. Your dream Caribbean getaway awaits.

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